“ I just wanted to thank you for all you did to address the environmental issues on our property. It was such a complicated matter, and we really appreciated your thoroughness in reviewing all our concerns. Thank you for taking the time to not only understand the legal issues, but to learn a bit of history about the property and the reason it was so important to us. Your integrity is apparent, as is your sense of humor — both of which are essential when dealing with weighty matters! I never doubted that you genuinely cared about our interests and that made a very difficult matter much easier.